IMB Launches Bilingual Spanish AI Agent
IMB Launches Bilingual Spanish AI Agent
IMB, a leader in innovation for the automotive service and tire industry, is proud to announce the official launch of its Bilingual AI Spanish Agent, now fully equipped to fluently handle both English and Spanish. This milestone represents a major leap forward in how businesses across North America can support their teams, capture every opportunity, and deliver seamless customer experiences in two of the most widely spoken languages.
Why Bilingual Matters Now More Than Ever
Across North America, the Spanish-speaking population is large and rapidly growing. Offering service in both English and Spanish is no longer just a nice-to-have — it’s a competitive necessity. IMB’s new bilingual AI Agent ensures businesses can meet these expectations, delivering smooth, professional customer interactions across both language groups.
What Makes the IMB AI Agent So Powerful?
The IMB AI Agent is far more than a simple chatbot. Purpose-built for the automotive service and tire sector, it draws on deep industry expertise, real-life call training, and advanced AI infrastructure.
✅ Handles English and Spanish Seamlessly
Our AI Agent automatically detects whether the caller is speaking English or Spanish and smoothly switches to communicate in their preferred language — no awkward pauses, no handoffs, no confusion.
✅ Answers 100% of Calls, 24/7
Missed calls = missed business. IMB’s AI Agent ensures no customer call goes unanswered, whether it’s after hours, during busy periods, or over lunch breaks. From urgent tire requests to service questions, the AI Agent is always on.
✅ Industry-Specific Intelligence
Unlike generic AI tools, IMB’s AI Agent is tailored specifically for tire, mechanical, and fleet service operations. It understands the unique details of customer inquiries, appointments, and service terminology.
✅ Supports Bilingual Teams
Even shops with bilingual staff can’t guarantee someone’s available on every call. IMB’s AI Agent acts as the first line of support, ensuring every English- or Spanish-speaking customer is served promptly and accurately.
✅ Valuable Business Insights
Every interaction is logged and reported, giving shop owners actionable insights into call trends, customer needs, and peak contact times — segmented by language when needed. This data drives smarter decisions for staffing, marketing, and service planning.
Why We’re Excited at IMB
“The launch of our bilingual AI Agent marks an important moment for the entire IMB team,” said the leadership at In Motion Brands. “We believe technology should empower businesses to reduce staff workload, expand their reach, and deliver world-class service that connects with every customer.”
What This Means for You
✅ More Bookings: Reach English- and Spanish-speaking customers you may have missed before
✅ Improved Reputation: Show your community you care by offering easy, bilingual service
✅ Competitive Advantage: Stand out as a forward-thinking, customer-first business
✅ Operational Efficiency: Free up your in-store team to focus on what they do best
Ready to See It in Action?
At In Motion Brands, we’re excited to help your business tap into the power of bilingual AI. Whether you’re in a diverse community or simply want to strengthen your customer service capabilities, our AI Agent is here to help you succeed.
👉 Experience it yourself by calling our Tire and Auto Demo AI Agent at (915) 312-0382 or listen to a live Bilingual Experience here:
Because every customer deserves to be heard — in English or Spanish.
Contact us for more details!