In Motion Brands Unveils Multilingual AI Agent
In Motion Brands Unveils Multilingual AI Agent
In Motion Brands (IMB) has always been at the forefront of innovation, helping business owners transform the way they operate and engage customers. But today, we’re thrilled to announce a breakthrough that takes things to an entirely new level: the official launch of our multilingual AI Agent, now capable of fluently handling English, French, and Spanish.
This is more than just a software update — it’s a leap forward in how businesses across North America can support their current teams, capture every opportunity, and deliver seamless customer experiences in three major languages.
🌎 Why Multilingual Matters Now More Than Ever
Canada and the U.S. are diverse, multilingual markets. In many Canadian provinces like Quebec, bilingual communication (English and French) isn’t just a nice-to-have — it’s an expectation. Across the U.S., Spanish is the second-most spoken language, with millions of customers more comfortable engaging in their native Spanish.
🧠 What Makes the IMB AI Agent So Powerful?
The IMB AI Agent is not a generic call bot or chatbot. It’s purpose-built for the automotive service and tire industry, drawing on deep industry knowledge, real call training, and smart AI infrastructure.
Here’s what makes it stand out — and why we’re so excited to expand its language capabilities:
✅ Handles English, French, and Spanish Seamlessly
Our AI Agent now automatically detects the language the caller is using — whether it’s English, French, or Spanish — and smoothly switches to serve them in their preferred language. No awkward handoffs, no dropped calls, no confusion.
This breakthrough opens doors for businesses in diverse markets to offer top-tier service without language barriers — strengthening trust and customer loyalty.
✅ Answers 100% of Calls, 24/7
Missed calls mean missed revenue. Our AI Agent ensures no call goes unanswered, even after hours, during lunch breaks, or on the busiest days.
Whether a customer is calling for a last-minute tire swap, a service quote, or just to check on an order, the AI Agent is ready — day or night.
✅ Industry-Specific Training
Unlike general-purpose AI tools, IMB’s Agent is trained specifically for tire, mechanical, and fleet service operations. It understands customer questions, appointment types, and service language — whether someone’s calling about winter tire installation, a brake job, or commercial fleet and/or agricultural inquiries.
✅ Supports Bilingual and Multilingual Staff
Even in shops where staff are fluent in multiple languages, it’s nearly impossible to guarantee a bilingual person is available to answer every call. The AI Agent acts as your first line of defense, covering gaps and making sure no customer is left waiting or misunderstood.
✅ Actionable Insights for Business Owners
Every call is logged and reported, giving shop owners valuable insights into call volume, common customer needs, and peak contact times — all segmented by language if needed. This lets you make smarter staffing, marketing, and service decisions.
🚀 Why We’re So Excited at IMB
This multilingual launch is a proud moment for our entire team at In Motion Brands. We’ve always believed that technology should empower every business to help support the existing teams and provide growth to hire more!
With this expanded AI Agent, we’re giving tire shops, auto service centers, and fleet providers across North America the tools they need to:
✅ Reduce pressure on staff
✅ Serve a broader and more diverse customer base
✅ Offer world-class service that’s available anytime, in the customer’s preferred language
This is more than just answering phones — it’s about creating a better, more inclusive customer experience, and helping businesses grow stronger by truly connecting with their customers.
📈 What This Means for You
If you’re a shop owner or operator, here’s what the IMB multilingual AI Agent means for your business:
- More bookings: Capture leads and inquiries from English, French, and Spanish speakers you may have missed before.
- Improved reputation: Show your customers you care by offering effortless service in their language.
- Competitive edge: Stand out in your market as a forward-thinking, customer-first operation.
- Operational savings: Your existing team saves time, tons of time.
💬 Ready to Experience It?
At In Motion Brands, we’re excited to help your business tap into the power of multilingual AI. Whether you’re in a bilingual market, a diverse urban center like Toronto or Miami, or just want to future-proof your customer service, our AI Agent is here to help you succeed.
Experience this technology yourself by calling our Tire and Auto Demo AI Agent at (915) 312-0382 or listen here:
Because every customer deserves to be heard — in their own language.
In Motion Brands – Creating Value. Enhancing Lives.