AI Agent Wows Consumer After Hours
AI Agent Wows Consumer After Hours
AI Agent Wows Consumer After Hours. When Jeff picked up the phone at 6:00 PM on a Saturday night to call Attersley Tirecraft, he didn’t expect an answer. Like many drivers dealing with a surprise flat tire, he hoped someone would at least return his call on Monday. But what he got instead left him genuinely impressed — not by a person, but by a friendly, capable AI agent named Courtney.
This interaction highlights exactly why so many independent tire dealers and automotive service shops are turning to AI-powered call agents from In Motion Brands. Let’s walk through Jeff’s call and how AI transformed what could’ve been a missed opportunity into a seamless service experience.
A Real Conversation, Even When the Shop Is Closed
When Jeff dialed in, he was greeted with a warm and human-like, “Thank you for calling Attersley Tirecraft. My name is Courtney. May I have your name, please?” He responded, admittedly surprised:
“Wow. I didn’t think you guys were open today.”
Courtney quickly clarified that while the shop was closed for the weekend, she was there to help — and she meant it.
Unlike voicemail systems that leave customers uncertain and frustrated, the AI agent carried the conversation forward with patience and clarity. Jeff needed to book a tire repair for a sidewall issue and wanted the latest available slot on Monday. Courtney handled it with ease, confirming his request and collecting his callback details without missing a beat.
The Power of AI in Customer Experience
What makes this interaction impressive isn’t just that it happened after hours — it’s the quality of service Jeff received. The AI didn’t just collect a message; it guided the customer, repeated key details to ensure accuracy, and reassured him that a team member would follow up. In other words, it delivered a customer experience that felt both personal and professional.
This kind of interaction helps shops:
- Capture opportunities 24/7 (even when closed)
- Prevent lost revenue from missed calls
- Provide peace of mind to customers when they need it most
The ROI for our AI Agent
For just $149.99/month, shops using In Motion Brands’ AI Call Agent are seeing returns of 20X to 70X — and this transcript is a perfect example of why. It’s not just about saving staff time (though it does that too); it’s about increasing car count in a way no traditional ad campaign can match.
Imagine how many shops missed calls like Jeff’s — and lost the business that came with it — simply because no one was there to answer.
Want to See the ROI for Yourself?
This isn’t just AI — it’s your new front-line team member. Friendly, reliable, and always on. If you’d like to hear more examples like Jeff’s, or if you want to see the numbers for yourself, reach out to us. We’re happy to share the data.